At Vibidia, we understand that receiving your pleasure products promptly and discreetly is essential to your experience. Our international shipping network ensures your items arrive safely, no matter where you are.
Shipping Destinations
We proudly ship to most countries worldwide. If you’re unsure about shipping to your location, please contact our customer care team at [email protected].
Shipping Costs & Methods
Free Shipping: All orders over $69 qualify for free standard shipping!
Standard Shipping: Our default shipping method takes approximately 10-20 days.
Express Shipping: Need your items sooner? Contact [email protected] to arrange express shipping (5-10 days) for an additional fee.
Exact shipping costs for orders under $69 will be calculated at checkout based on your location and selected products.
Our Shipping Network
Vibidia maintains warehouses across multiple continents to ensure efficient delivery:
- North America (United States)
- Europe (United Kingdom, Germany)
- Asia
We’ll automatically select the warehouse closest to your shipping address when fulfilling your order.
Order Processing Timeline
Your satisfaction is our priority:
- Orders are typically processed within 1-2 business days (Monday-Friday)
- Weekend orders are processed on the following Monday
- Items shipping from our international warehouses may require additional processing time (up to 7 days)
Tracking Your Order
Once your order ships, you’ll receive a confirmation email containing tracking information. You can also:
- Log into your Vibidia account to check order status
- Visit our website’s Order Tracking page
Privacy Guaranteed
100% Discreet Packaging: All Vibidia shipments arrive in plain, unmarked boxes or padded envelopes with no indication of contents or branding on the exterior packaging. Your privacy is our commitment.
Address Changes
Need to update your shipping address? Contact us at [email protected] within 24 hours of placing your order. We cannot modify addresses once your package has been shipped.
Delivery Information
- If you’re not home during delivery, carriers will typically leave your package in a secure location or hold it at their facility
- Packages held at local delivery offices must be claimed within 10 days
- Report any delivery issues or lost packages within 72 hours for prompt assistance
International Customers
Please note:
- Local customs duties and taxes may apply to international orders
- These fees are the responsibility of the customer and are not included in our shipping costs
- We recommend familiarizing yourself with your country’s import regulations before ordering
- Vibidia cannot be held responsible for items seized by customs
Questions about shipping? Our friendly support team is ready to help at [email protected]. We typically respond within 24 hours on business days.
Thank you for choosing Vibidia for your intimate needs!
